Game Status: Online 


  • Search Results:
    • How can I use the gifting feature?
    • How can I link my Elsword account to Steam?
    • I bought K-Ching, how come it doesn’t show in my account?
    • How can I change the password/email address of my account?
    • Is there a way to help me restore my Item?
    • How to Remove/Unlock my Security PIN?
    • How can I change some of my account information?
    • How to remove my e-mail subscription from Elsword?
    • How to reset my account password?
    • I want to load more K-Ching, but the system doesn't let me, why?
    • How to create a Security PIN for your account?
    • Our guild master is inactive/suspended. Is there any way we can transfer the Guild Master to another member?
    • I did some surveys that were offered, how come my K-Ching still hasn’t arrived?
    • I need to do something with my locked Equipment/Accessory. How will I be able to unlock it?
    • My crafted Item is rendered "Sealing Impossible" is this a bug?
    • Basic Troubleshooting Steps for Patching or Game Client Issues
    • How to Delete Cache and Temporary Internet Files
    • I’m trying to load up my prepaid card but it says that the card is invalid?
    • How come I didn’t get the 10% extra bonus K-Ching using PayPal?
    • How much Bonus K-Ching can I get when using PayPal Recurring to load-up?
    • I’m trying to use my American Express prepaid card but it’s not working?
    • I'm a returning player. Why can't I find my Phoru Pet even if my previous quests have already been marked as finished?
    • Troubleshooting Steps for Game Client Download Problems
    • I want to Change Classes on my 3rd Job Character. Will I still have my Force Skills?
    • I want to participate in an Event I saw on your website. How come I'm unable to see them in-game?
    • How to Delete Temporary Files
    • How to Flush DNS
    • I cannot see any Surveys in my list, is this normal?
    • Insufficient amount when trying to load up using prepaid cards.
    • How to check my IP Address?
    • I want to submit an application for a specific Guild but I cannot see them on Myu's Guild Advertisement. How will I be able to apply?
    • How can I record a video/take screenshots?
    • How to Close Background Tasks. (Not applicable for Windows 10 and Windows 11 user)
    • Why am I unable to use the Trading System?
    • How to toggle and turn off specific messages (such as system messages) in the chat box?


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    • How to Register
    • How to Load Up your Account
    • Find a Prepaid Card
    • How to use the "Manage your ACCOUNT" page
    • I bought K-Ching, how come it doesn’t show in my account?
    • I want to load more K-Ching, but the system doesn't let me, why?
    • I did some surveys that were offered, how come my K-Ching still hasn’t arrived?
    • I’m trying to load up my prepaid card but it says that the card is invalid?
    • How come I didn’t get the 10% extra bonus K-Ching using PayPal?
    • How much Bonus K-Ching can I get when using PayPal Recurring to load-up?
    • I’m trying to use my American Express prepaid card but it’s not working?
    • I cannot see any Surveys in my list, is this normal?
    • Insufficient amount when trying to load up using prepaid cards.
    • How can I link my Elsword account to Steam?
    • How can I change the password/email address of my account?
    • How to Remove/Unlock my Security PIN?
    • How can I change some of my account information?
    • How to remove my e-mail subscription from Elsword?
    • How to reset my account password?
    • How to create a Security PIN for your account?
    • Basic Troubleshooting Steps for Patching or Game Client Issues
    • How to Delete Cache and Temporary Internet Files
    • Troubleshooting Steps for Game Client Download Problems
    • How to Delete Temporary Files
    • How to Flush DNS
    • How to check my IP Address?
    • How to Close Background Tasks. (Not applicable for Windows 10 and Windows 11 user)
    • Game Policies
    • How can I use the gifting feature?
    • Is there a way to help me restore my Item?
    • Our guild master is inactive/suspended. Is there any way we can transfer the Guild Master to another member?
    • I need to do something with my locked Equipment/Accessory. How will I be able to unlock it?
    • My crafted Item is rendered "Sealing Impossible" is this a bug?
    • I'm a returning player. Why can't I find my Phoru Pet even if my previous quests have already been marked as finished?
    • I want to Change Classes on my 3rd Job Character. Will I still have my Force Skills?
    • I want to participate in an Event I saw on your website. How come I'm unable to see them in-game?
    • I want to submit an application for a specific Guild but I cannot see them on Myu's Guild Advertisement. How will I be able to apply?
    • How can I record a video/take screenshots?
    • Why am I unable to use the Trading System?
    • How to toggle and turn off specific messages (such as system messages) in the chat box?
    TOP 5 VIEWED FAQ
    • How can I use the gifting feature?
    • How can I link my Elsword account to Steam?
    • I bought K-Ching, how come it doesn’t show in my account?
    • How can I change the password/email address of my account?
    • Is there a way to help me restore my Item?
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Elsword
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